Shipping policy

 

Last Updated: January 24, 2024

Thank you for choosing Anel Tashe for your fashion needs. This Shipping Policy outlines the details of our shipping processes to ensure transparency and provide you with a clear understanding of how your orders are handled.

  1. Order Processing: 1.1. Orders are typically processed within 1-2 business days after payment confirmation and are shipped Monday to Friday. 1.2. You will receive a confirmation email with your order details once your purchase is processed successfully.

  2. Shipping Methods: 2.1. We offer several shipping options, including standard and expedited services. 2.2. The shipping costs and estimated delivery times are calculated at checkout based on your location and chosen shipping method.

  3. Delivery Times: 3.1. Delivery times may vary depending on your location and the selected shipping method. 3.2. Estimated delivery times are provided during the checkout process and are based on business days.

  4. Order Tracking: 4.1. Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. 4.2. Use the provided tracking number to monitor the progress of your shipment through our designated carrier's website.

  5. Shipping Restrictions: 5.1. We currently ship to worldwide. If your location is not listed, please contact our customer support for assistance. 5.2. Some items may be subject to international shipping restrictions based on local regulations.

  6. Shipping Costs: 6.1. Shipping costs are calculated based on the weight of your order, the shipping method selected, and your delivery address. 6.2. Any additional customs duties or taxes incurred during international shipping are the responsibility of the customer.

  7. Address Accuracy: 7.1. It is the customer's responsibility to provide accurate shipping information. 7.2. Ensure that your shipping address is complete and correct to avoid delivery delays or return shipments.

  8. Lost or Damaged Shipments: 8.1. In the rare event that your order is lost or damaged during transit, please contact our customer support immediately. 8.2. We will work with the shipping carrier to resolve the issue and ensure you receive your order or a refund.

  9. Shipping Policy Changes: 9.1. We reserve the right to make changes to our Shipping Policy. Any modifications will be posted on this page.

  10. Contact Information: 10.1. If you have any questions or concerns regarding our Shipping Policy, please contact us at info@aneltashe.com.

We appreciate your trust in Anel Tashe, and we strive to provide you with a seamless and enjoyable shopping experience.