1. Order Processing:
1.1. Orders are typically processed within 1-2 business days after payment confirmation.
1. 2. An email confirmation with your order details will be sent upon successful order processing.
2. Shipping Carrier:
2.1. We exclusively utilize DHL, Fedex, 4PX as our primary shipping carrier to ensure reliable and expedited delivery services.
2.2. DHL, Fedex, 4PX offers worldwide shipping, allowing us to deliver our products to customers across the globe.
3. Estimated Delivery Time:
3.1. Our standard shipping option delivers within 7-14 business days from the date of order processing.
3.2. Please note that delivery times may vary based on your location, customs processes, and any unforeseen circumstances.
4. Global Shipping:
4.1. We are proud to offer worldwide shipping, bringing our fashion items to customers around the world.
4.2. International customers may be subject to customs duties or taxes, which are the responsibility of the customer.
5. Order Tracking:
5.1. Once your order is shipped, you will receive a shipping confirmation email containing a DHL, Fedex, 4PX tracking number.
5.2. Track your shipment in real-time using the provided tracking number on the DHL, Fedex, 4PX website or through our order tracking portal.
6. Shipping Costs:
6.1. Shipping costs are calculated during the checkout process based on the weight of your order, the selected shipping method, and your delivery address.
6.2. Any additional customs duties or taxes incurred during international shipping are the responsibility of the customer.
7. Address Accuracy:
7.1. Please ensure your shipping address is accurate and complete to avoid any delivery delays or return shipments.
8. Contact Information:
8.1. If you have any questions or concerns regarding our Shipping Policy, please contact our customer support at info@aneltashe.com.
After the order is shipped, 'Anel Tashe' relinquishes control over the delivery process. We are unable to change the delivery address or expedite the delivery timeframe. 'Anel Tashe' is not liable for customs delivery delays. Please note that shipping costs are non-refundable if parcels are refused by client due to unpaid duties.
We appreciate your trust in Anel Tashe, and we are committed to providing you with a seamless and reliable shipping experience. Should you need further assistance, our customer support team is here to help.